The DevOps culture has been growing rapidly in the speed-driven digital world.
The global DevOps market generated USD 3.36 billion in 2017 and is expected to attain USD 9.40 billion by 2023, with a CAGR of 18.7% from 2017 to 2023.
More organizations are embracing the new collaborative culture to gain a competitive edge in the digital age.
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Source: Statista
DevOps adoption has promoted a flexible environment, facilitating a new form of team collaboration and causing an overall cultural transformation within the organization.
This, in turn, led to a host of benefits, including
- Faster Software Deployment
- Quick Failure Detection
- Faster Recovery
- Improved ROI
- Enhanced Productivity
- Cost Savings
- Improved Customer satisfaction
- CI/CD
- Reduced Time-to-Market
DevOps services have successfully paved the way for the IT industry to take the next step by significantly improving software development and delivery performance.
Software Delivery Performance: Highest Vs Lowest Performers
Although DevOps implementation can have a tremendous positive impact on an organization, gaining acceptance for the DevOps initiative is far from simple. Let’s Know Why?
Disparity in Appreciating DevOps Benefits
The organization’s stakeholders, including the CEO, the CIO, the CFO, and the IT Manager, have their own preferences and goals. Therefore, whenever a discussion arises about DevOps implementation, there is an immediate disconnect among the stakeholders involved.
The discussion may end with a list of differences rather than appreciating the host of benefits. These disparities may hinder the introduction of the DevOps initiative. The disparities emerge because each stakeholder will prefer benefits that are unique to them.
For instance, CEOs aim to reduce costs and increase profits, so they prefer benefits such as reduced time to market and the development of high-quality products. Likewise, CIOs implementing people-centric processes to increase throughput will prefer benefits, including improved operational support and quick fixes.
“According to the Gartner 2017 Enterprise DevOps Survey, 88% of respondents said, ‘team culture’ was among the top three people-related attributes with the greatest impact on their organization’s ability to scale DevOps.”
On the other hand, the IT Manager will aim at faster and continuous releases while ensuring lower defects.
“Delivering software quickly, reliably, and safely is at the heart of technology transformation and organizational performance,” says the Accelerate State of DevOps 2019 Report, after surveying over 31,000 C-suite executives worldwide.
ALSO READ: DevOps Transformation: Approach, Best Practices and Benefits
Therefore, it’s essential to present the DevOps benefits from the perspective of various stakeholders to appeal to everyone, rather than creating disparities.
What do CEOs, CIOs, and CFOs think about DevOps?
CEOs:
From the lens of a CEO, higher revenue or profitability governs the benefits of DevOps. The most important DevOps benefits are
- Higher ROI
- Reduced Cost of Production
- Optimal Customer Satisfaction
- Enhanced Business Performance
- Improved Time-to-Market
- Effective IT Infrastructure
- Enhanced Product Quality
“The tenets of DevOps are the same: moving faster, empowering developers, achieving better code quality, having a more resilient infrastructure, and improving the security posture,” says 2019 Executive Insights on DevOps Report, after surveying 40 IT executives from 37 organizations.
CIOs/CTOs/CxOs:
From the lens of a CIO, people-centric metrics govern the benefits of DevOps. The most important DevOps benefits are
- Self-improvement and Cross-training
- Collaborative, Engaged, and Happier Team
- Enhanced Flexibility and Agility
- Quicker and Reliable Failure Fixes with Improved Operational Support
- Effective Process Management
- Admiration from Senior Management
“Businesses with DevOps practices are spending 50% less time on addressing security issues and 22% less time on unplanned work,” says 2016 Puppet DevOps Report.
CFOs:
From the lens of a CFO, financial metrics govern the benefits of DevOps. The most important DevOps benefits are
- High Revenues
- Fewer Service Costs
- Reduced Expenses
- Faster Business Growth
- Improved Stability of Infrastructure and Product
- Quicker Cash Conversion Cycle
- Improved Employee Engagement
According to a recent survey by Rackspace.com, 49% of the 700 C-suite executives witnessed a reduced IT infrastructure spending and 38% experienced a sales increase with DevOps implementation.
IT Managers:
From the lens of an IT Manager, procedural and technological metrics govern the benefits of DevOps. The most important DevOps benefits are
- Reduced Failure Rate
- Less Resource Requirement
- Faster Speed of New Releases, Updates and Fixes
- Improved App Performance
- Enhanced ‘Mean Time To Recovery’ (MTTR)
- Reduced Cost of Release
- Reduced Investment Cost
“IT departments with a strong DevOps workflow deploy software 200 times more frequently, with 2,555 times faster lead times, recover 24 times faster, and have three times lower change failure rates,” says the 2016 State of DevOps Report after surveying 25,000 C-suite executives worldwide.
Strategic Perspective: DevOps Adoption in a Telecom Leader
A multinational telecom company partnered with Veritis to accelerate their DevOps journey, focusing on enhancing collaboration, automation, and continuous improvement. This initiative delivered measurable business value, reinforcing why C-suite executives view DevOps as a critical enabler for innovation, agility, and competitive advantage.
To explore the full story: The Telecom Multinational Company Embraces DevOps.
Conclusion
Conversations with C-suite executives (CEO, CFO, COO, and CIO) are crucial to gaining buy-in for a DevOps initiative. Engaging IT leaders in a dialogue with executives that addresses their specific concerns and business priorities can significantly improve the chances of success. To facilitate this, it’s important to frame DevOps in terms that resonate with the organization’s overall strategic goals, such as improved efficiency, faster time to market, and cost savings.
Leveraging DevOps consulting services can provide the necessary expertise to guide conversations for organizations looking to ensure a smooth and effective DevOps adoption. Experienced consultants can help align DevOps initiatives with business objectives, offer insights into potential ROI, and build a roadmap that addresses technical and executive concerns. With the right DevOps consulting services, organizations can secure executive buy-in and drive successful transformation.
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