The COVID-19 crisis has put businesses at high risk, causing a sudden disruption in operations globally.
After a continued lockdown, the companies are preparing to resume their organizational activities.
In this transition process, Business Continuity and the need for an employee-focused and client-focused approach are drawing attention everywhere and from everyone in the business environment. Business Restructuring plays a critical role in this period of recovery, helping organizations realign their resources, processes, and strategies to ensure they can adapt to new challenges and opportunities in the post-pandemic landscape.
Here, we take this opportunity to share the methods we adopted to keep our business running while being empathetic towards our esteemed clients and beloved employees.
To Keep The Business Running…
We cater to the majority of client requirements remotely. This gives us leverage to serve our clients seamlessly, irrespective of dynamic market scenarios. During the COVID-19 crisis, we quickly adopted a remote work culture to deliver our services at the same speed, with security as our top consideration. We are following all necessary health safety guidelines to ensure the safety of our employees.
We could successfully deliver the desired results even during the COVID-19 crisis. Our Business Continuity Plan (BCP) has also helped us achieve this rare feat in the US! Business restructuring consultants played a crucial role in helping us adapt our operations and structure to meet the evolving market demands and ensure our long-term resilience.
Our Business Continuity Plan comprised of 4 core principles:
1) High Responsiveness and Minimal Disruption
- Assessed our business capabilities in line with our group BCP to avoid any impact on our service delivery
- Implemented additional measures to ensure a seamless flow of work functions and project delivery teams
- We always had ‘Plan B’ in the form of external supplier backups as part of preparations for unexpected downturns in services or workforce
- We worked with clients more closely for a better understanding of their changing demands and business requirements
- We ensured every piece of communication happening in remote method meets cybersecurity standards
- We took necessary measures to mitigate the risk of supplier service discontinuity in unexpected cases
2) Employee Safety
- The first step in this direction is remote working
- Hygiene and health precautions in place to ensure safety in case of physical presence
- Strictly follow self-quarantine measures as recommended by governments
- Regular communication with employees on global health and safety guidelines
- Canceled all major events, gatherings, business travels, and more
3) Preparations for Future Market Demands
- Under learning and development initiatives, we are facilitating e-learning initiatives for our staff at the home
- Our internal R&D efforts are unaffected by the crisis and on remotely, paving the way for future initiatives
- Our internal teams are also actively undertaking response activities to support ad-hoc requirements
4) Communication and Engagement
- Regular communication and engagement with the employees, often including management
- Keeping staff informed about crucial updates
- Rolling out continuity measures to ensure seamless workflow
Case Study Highlight: Automated Server Provisioning Supports Business Continuity in Mining
A global mining company partnered with Veritis to address infrastructure bottlenecks and enhance operational resilience by automating server provisioning across its IT landscape.
Challenge:
Manual server setups caused significant delays during scaling and recovery operations. The lack of standardization and automation made it challenging to maintain uptime and restart operations efficiently after disruptions.
Veritis’ Solution:
- Implemented Infrastructure as Code (IaC) to automate server provisioning
- Standardized configurations across environments to reduce setup errors
- Enabled centralized monitoring for deployment visibility and control
Impact:
- Reduced provisioning time from days to hours
- Improved uptime and accelerated post-disruption recovery
- Minimized configuration drift and human error
- Built a scalable, resilient foundation for business continuity
Read the full case study: IT Infrastructure in Mining Industry: Ease Business with Seamless Server Provisioning.
On an EndNote
These core principles enabled us to achieve business continuity, including through business restructuring services, even during the COVID-19 crisis, allowing our core business to continue running and operating at the same pace.
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