About the Customer
PolicyBound is a growing insurance technology company delivering digital solutions for policy issuance, claims, and customer engagement. As an InsurTech innovator, PolicyBound focuses on streamlining insurance operations through cloud-native technologies that provide customers and internal teams with secure, scalable, and efficient experiences.
Customer Challenge
As PolicyBound scaled its operations, it faced limitations in its legacy infrastructure. The manual provisioning of AWS services caused operational delays, inconsistent configurations, and potential security gaps. These bottlenecks slowed deployment, made system monitoring reactive, and reduced developer agility.
The business needed a cloud infrastructure to support rapid scaling, maintain high availability, and automate compliance processes. Without addressing these gaps, PolicyBound risked longer release cycles, increased infrastructure costs, and security vulnerabilities—ultimately impacting customer trust and the company’s ability to innovate in a competitive market.
Partner Solution
Veritis Group delivered a fully automated and secure infrastructure on AWS by combining the power of Terraform, Ansible, and native AWS services. The architecture design emphasized automation, scalability, and security, aligned with the AWS Well-Architected Framework.
Infrastructure Automation
Veritis used Terraform to provision critical AWS services such as Amazon VPC, EC2, RDS (MySQL), Elastic Load Balancer, S3, and ECS/ECR, ensuring consistency and reducing provisioning time by 80%. A robust VPC design was implemented with public and private subnets, NAT gateways, and Route 53-based DNS routing.
Configuration Management
Ansible was integrated to automate software deployment, enforce security baselines, and maintain consistent configuration across environments. This eliminated manual errors and standardized application deployments.
Security and Monitoring
Veritis enhanced the security posture by implementing IAM policies, AWS Certificate Manager for secure HTTPS access, and CloudWatch for centralized monitoring and log management. SNS and SES were also configured for notifications and alerts.
DevOps and Auto-Scaling
The solution incorporated auto-scaling groups and load balancing for high availability. Deployment automation using CI/CD pipelines reduced rollout times by 50%, improving overall release velocity and minimizing downtime.
Serverless Integration with AWS Lambda
Veritis also developed 70 AWS Lambda functions to ingest property data from Salesforce into the orchestrator database. These functions ran scheduled or via AWS AppFlow to transfer data to S3, with callback integrations for downstream services. Lambda functions processed over 500,000 events per month, proving the scalability of the serverless model. Concerns about performance were mitigated through concurrency control and fallback to ECS Fargate for long-running tasks.
Support Services
Veritis provided support for both pre-implementation planning and post-deployment managed services. This included infrastructure health checks, incident management, ongoing patching, and compliance audits to ensure continued alignment with AWS best practices.
Results and Benefits
The AWS automation solution delivered by Veritis empowered PolicyBound to modernize its cloud infrastructure, reduce manual effort, and improve security and reliability.
- Infrastructure Deployment Time: Reduced from 2 weeks to under 3 hours (80% reduction)
- Operational Costs: Reduced by 40% through infrastructure optimization
- Application Uptime: Increased from 90% to 99.99%
- Incident Response Time: Reduced by 67%
- Deployment Time per Release: Reduced by 50%
These improvements enabled faster feature delivery, enhanced system reliability, and significant cost savings, strengthening PolicyBound’s competitive edge in the insurance tech market.
About the Partner
Veritis Group Inc. is a leading IT consulting and services provider specializing in cloud transformation, DevOps automation, and managed services. With a robust proficiency in AWS infrastructure and operations, Veritis helps customers achieve operational excellence and business agility. The company holds AWS specializations, including Amazon RDS Delivery and AWS CloudFormation Delivery, demonstrating its proven capabilities in database solutions and infrastructure-as-code. Veritis delivers scalable, secure, and cost-effective solutions aligned with AWS best practices through automation and innovation.